Cheba Hut Munchie Mob Program Terms & Conditions

Last updated September 1, 2026

These Terms of Use (“Terms”) govern the use and access of the Cheba Hut Franchising Inc. and/or its subsidiaries, designees and affiliates (“Cheba Hut”, “we” “our” or “us”) loyalty rewards and customer engagement program (the “Program” or “Munchie Mob Program” as further defined below) made available through thanx.com/chebahut and/or order.thanx.com/chebahut (collectively, the “Site“) and as an application for mobile devices (our “App“) (collectively, the “Services”). The Services are owned and operated on Merchant’s behalf by Thanx Inc. (“Thanx”), a third-party service provider of Merchant. Thanx is a third-party beneficiary of these Terms and, when you agree to these Terms, both Merchant and Thanx will have the right to enforce these Terms against you, separately or jointly. These Terms and Conditions are a legal and binding agreement between you and us governing your use of the Program, including its content, information, services, and features. These Terms of Use (“Terms of Use”) apply only to the Program offered herein, and not to any other website, mobile program, product, service, or program offered by us.

PLEASE READ THESE TERMS AND CONDITIONS, WHICH APPLY TO YOUR USE OF THE PROGRAM AND ENROLLMENT AND PARTICIPATION IN OUR LOYALTY PROGRAM. YOUR CONTINUED USE OF ANY PORTION OF OUR MOBILE APP AND/OR ENROLLMENT IN OUR LOYALTY PROGRAM CONSTITUTES YOUR UNCONDITIONAL CONSENT TO FOLLOW AND BE BOUND BY THESE TERMS AND CONDITIONS, AS MAY BE AMENDED OR SUPPLEMENTED FROM TIME TO TIME BY US. IF YOU DO NOT AGREE TO ANY PORTION OF THESE TERMS AND CONDITIONS OR TO AUTOMATIC ENROLLMENT IN THE CHEBA MUNCHIE MOB FOR EXISTING APP USERS ONLY, YOU ARE NOT PERMITTED TO USE OR ACCESS THE APP, OUR PROGRAM AND/OR ENROLL IN OUR LOYALTY PROGRAM.

Modifications

Your use of the Program and/or enrollment in the Program following any such modifications, changes, amendments and/or updates constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as modified, changed, amended and/or updated. You are responsible for reviewing the Terms and Conditions each time you use or access any portion of the Program.

Additionally, we may at any time, for any reason, and without notice or liability: (1) modify, change, suspend or discontinue the loyalty Program or any portion thereof altogether or at any or all shop location(s); (2) change, revise, or modify requirements for earning a Reward; (3) change the Program structure or any feature of the loyalty Program; (4) interrupt Program operation for maintenance or support or any portion thereof for maintenance and support; and/or (5) impose limits on certain features and services or restrict access to the loyalty Program. If you continue to participate in the Cheba Hut Munchie Mob Program by earning coin, redeeming coin, logging into your account or otherwise participating in the Program in any way after a change to these Terms and Conditions, you will be deemed to have read, understood and unconditionally consented and agreed to such changes; therefore, you should review these Terms and Conditions and applicable policies and FAQs frequently to understand the terms and conditions that apply to the Program. If you do not agree to the Terms and Conditions, you must stop participating in the Program. You acknowledge and accept that we do not guarantee continuous, uninterrupted or secure access to the Program, or that operation of the Program will be uninterrupted or error free. You understand that usage of the Program may be interfered with or adversely affected by numerous factors or circumstances outside of our control. Subject to these Terms and Conditions, at any time we reserve the right to terminate your account for any reason, including but not limited to account inactivity or a violation of the terms and conditions.

Content & Use

The Program and all content, information, and other materials featured, displayed, contained, and available on the Program (collectively, the “Content“) are intended solely for your own individual, non-commercial use. Unless otherwise explicitly specified, the Program and Content are copyrights, trademarks, trade dress, patents, and/or other intellectual property owned, controlled or licensed by us or by third parties who have licensed their materials to us and are protected by U.S. and international intellectual property laws. The compilation (i.e., the collection, arrangement and assembly) of the Program and the Content are the exclusive property of Cheba Hut Franchising, Inc. and are protected by U.S. and international copyright laws. You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, the Program or its Content.

You agree to always use the Program and the Content in accordance with these Terms and Conditions and all applicable laws and regulations. We may prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to the Program, the Content, users, us, our brand, or any other person or entity, or that violates these Terms and Conditions and/or applicable law. You acknowledge and agree that you do not acquire any ownership or license rights by virtue of downloading the Program or any Content. All rights not expressly granted under these Terms and Conditions are expressly reserved to us.

Munchie Mob Program

We offer the Cheba Hut Munchie Mob Program to reward and thank our loyal shop customers. The Program is available to enrolled members at participating Cheba Hut Franchising, Inc. shops in the United States (while we’ll do our best to make clear to you which shops do and do not participate in the Program, that information may not always be clear to you, and it is your responsibility to inquire as to each shop’s participation). Points, known as “Coin” accumulated under the Program are promotional and have no cash value. There are no membership fees associated with the Program.

Eligibility: You may enroll in the Program if you: (1) are a legal resident of the United States; (2) at least 18 years of age at the time you enroll (see restriction below); (3) have an active, valid email address and mobile phone number; (4) are a human being; (5) and are not a Cheba Hut Franchising, Inc employee or employee of any related franchisor. No corporations, partnerships, limited liability companies, or other legal entities can participate in the Program.

The Program is not targeted towards, nor intended for use by, anyone under the age of 18. If you are under the age of eighteen (18), you may continue to use or sign up for an app account, but you may not use any of its Program functionality, even under the supervision of your parent or legal guardian. In no event may you participate in the Program, or sign up for an app account if you are under the age of thirteen (13).

Signing Up

You can enroll in the Program and create a Loyalty Account (“Loyalty Account”) in one of the following ways:

• Signup Online (opens in new tab)
• Download App + Sign Up

To place an online order, you must have an account, and your online ordering account and Munchie Mob loyalty account are a single, unified account.

Your Munchie Mob Account is personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others, or used for any commercial purposes. You may have only one (1) Munchie Mob Account. If we determine that you have created more than one (1) Munchie Mob Account, we may deactivate your Account(s) at our discretion.

Certain features or services offered on or through the Program may require you to complete a registration process and/or set up an account or login. In connection therewith, you agree to: (1) provide true, accurate, current, and complete information about yourself; and (2) maintain and promptly update your information to keep it true, accurate, current, and complete. You are entirely responsible for maintaining the confidentiality of the information you hold for your login. You agree to notify us immediately of any unauthorized use of your login, or any other breach of security. You may be held liable for losses incurred by us or any other Program user or visitor due to someone else using your login as a result of your failing to keep your login information secure and confidential.

You may not use anyone else’s account or login information. We shall not be liable for any loss or damage arising from your failure to comply with these obligations.

Communications

As a part of the Program, we will send you transactional, informational, and promotional messages and/or offers. These communications may happen in the form of push notifications through the Program, email, SMS and/or any other ways you may have selected when you enrolled in the Program; at enrollment you will be auto-opted into e-mail communications to verify your account with the ability to then opt-out of promotional messaging by using the unsubscribe link in the bottom of our e-mails. If your account contact information changes, it is your responsibility to change your account contact information including email address and phone number. If you already have an account for our app or online ordering today, you will be automatically enrolled in the Cheba Hut Munchie Mob loyalty Program to earn Rewards and are subject to these terms and conditions upon opening the app and logging in with the same email address as your prior account.

Your download of the Program for use on a mobile device constitutes your acknowledgment and acceptance that: (i) these Terms and Conditions is an agreement between you and us, and not the Program store provider (e.g., programle, Google) (“Program Store Provider”); (ii) the right to use the Program is non-transferrable and may only be operated by you pursuant to the Program Store Provider’s respective terms of use or service; (iii) we, not the respective Program Store Provider, are responsible for addressing any claims relating to the Program and a user’s possession or use of the Program, including but not limited to: (a) any product liability claims; (b) any claim that the Program fails to conform to any applicable legal or regulatory requirements; and (c) claims arising under consumer protection or similar legislation; (iv) in the event of a third party’s claim of intellectual property right infringement relating to the Program, the Content, or the user’s possession or use of the Program, we, not the respective Program Store Provider, are solely responsible for the investigation, defense, settlement and discharge of that intellectual property infringement claim; and (v) you represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

Earning Coin

You will earn and receive points, which will be from here on referred to as “Coin”, in the Munchie Mob Program (as defined below) to redeem towards Rewards (as defined below) as follows:

Qualifying Purchases: Members will earn and receive Coin toward Reward redemptions by making qualified purchases at participating Cheba Hut Franchising, Inc. shops (“Qualified Purchase”) and completing at least one of the following steps: (1) Paying in-shop using a “Linked Card” attached to your Munchie Mob Account (2) Taking a picture of your receipt and submitting it in the Mobile App (3) Placing and paying for a mobile order via our Mobile App; or (4) Placing and paying for an online order via the Cheba Hut Website (you must be logged to your Munchie Mob Account). Catering orders placed directly via the Cheba Hut website are Qualified Purchases, although they will not be automatically earn by being logged in; simply submit a receipt photo via our Mobile App to earn Coin on catering orders. It may take up to 3 days from the Qualifying Purchase for your reward progress to be viewable in your account; if it has been more than 3 days please contact us (opens in new tab) for assistance. You may submit a photo of your receipt via our Mobile App for credit up to 21 days after your visit or order.

“Qualifying Purchases” include only (1) In-shop food & drink purchases, (2) In-shop purchases of gift cards; and (3) Online order food & drink purchases directly from the Cheba Hut Website or Mobile App, including direct catering orders. Purchases that do not qualify include but are not limited to third-party orders including DoorDash, Uber Eats, Postmates, GrubHub and ezCater. Note while you will earn Coin initially when purchasing gift cards, you will not earn when the gift card is utilized to pay a check.

If you void or cancel a qualifying purchase credited toward accumulation of Coin, Cheba Hut reserves the right to deduct the Coin associated with that purchase from your account. You will earn 10 Coin per United States Dollar (“$” or “U.S. Dollar”) spent on Qualified Purchases. You may only earn Coin for two (2) Qualified Purchases/Transactions per day, regardless of the number of items purchased during that period. You will not earn Coin with respect to the amount of the purchase total correlated to tips.

Once verified by us, the number of Coin to which you are entitled will be added to your Munchie Mob Account. The Coin available for Redemption displayed in the Rewards section of the Mobile App and Online Ordering experiences is calculated by adding the total number of Coin earned in any method during the life of a guest’s account, subtracting out the Coin used towards Reward redemptions or that have expired. Your Coin are non-transferrable and do not have any cash value. Coin will not be credited for past in shop visits or online orders that are in excess of 21 days old from the date listed on your receipt.

By registering for the Service and linking a payment card, you agree that your payment network (e.g., MasterCard or Visa), may examine transactions (including returns) on your Linked Card to identify Qualified Purchases and share transaction data with Thanx for the purposes of determining whether a transaction is a Qualified Purchase, determining your Rewards Progress and when you have reached a Munchie Mob Threshold, providing you with Rewards and notifying you about the status of your Qualified Purchases, Munchie Mob Progress, Munchie Mob Thresholds and Rewards.

Not all payment cards are eligible for the Service: for example, Discover cards, corporate and purchasing cards, Health Savings Account (HSA), Flexible Spending Account (FSA) cards, government-administered prepaid cards (including EBT cards), insurance prepaid cards, Visa Buxx and other cards whose transactions are not processed through the payment network's own system are not eligible.

Not all merchant locations or transactions with your Linked Card may be eligible for Thanx, including PIN-based purchases, payments made through third-party digital wallets or payment apps other than Apple Pay and Google Pay, and other transactions not processed through the payment network's own system.

Munchie Mob Program Rewards & Offers

You will unlock certain Munchie Mob Rewards (a “Reward“) by accumulating a certain number of Coin from Qualified Purchases, and you may redeem such Rewards at participating Cheba Hut Franchising, Inc. shops. Once you earn a Reward, the amount of Coin for the respective Reward shall be deducted from your Munchie Mob Account, and you may start accumulating Coin towards additional Rewards. The number of Coin needed to redeem each Reward shall be listed in the Mobile App and online ordering experience. You may only redeem one (1) Reward or Offer per transaction regardless of the number of Coin you have earned in your Munchie Mob Account. You are allowed to redeem only one (1) Reward or Offer per transaction. Rewards may not be combined with any other promotion, offer or coupon. Your Coin will expire 365 days from the date they were initially earned.

Guests in the Munchie Mob Program may also receive special Offers that do not require Coin redemption to use in addition to Rewards. Note Rewards and Offers may restrict the channel or specific shop location in which they can be applied (In-shop, online or both). View the Rewards/Offer descriptions in your account for full details. Guests may redeem only one Reward, Offer, coupon or promotion during a single transaction. Rewards, Offers, promotions & coupons may expire; check your Offer for expiration dates. Rewards and Offers are subject to modification, change, suspension or discontinuation at any time.

Rewards and Offers are void if reproduced, altered or shared (including online or through a mobile device or app) and where prohibited. Rewards and Offers will not be replaced if lost or stolen and have no cash value. Rewards and Offers are subject to change without notice at any time. Unless otherwise noted, all Rewards and Offers are valid for one time use at participating Cheba Hut Franchising Inc, shops and are subject to availability. Rewards and Offers are not valid for redemption on third-party orders including, but not limited to those from DoorDash, Uber Eats, Postmates, GrubHub and ezCater.

Account Cancellation or Suspension

You may cancel your account at any time through the Service or by contacting us (opens in new tab). If you choose to request account removal from within the Cheba Hut Mobile App or via any other method, or make a general request to delete your data, you will lose access to your Cheba Hut Munchie Mob account; all Coin and available Rewards and Offers will be forfeit.

You can remove your Linked Card from the Services at any time by visiting your account, selecting "Registered Cards", clicking "Edit" and deleting any card(s) you prefer. When you do so we will no longer capture future transactions associated with the Linked Card, but we will retain the Transaction Data associated with your Linked Cards for historical transactions as necessary to maintain your Munchie Mob program progress and keep track of any applicable rewards.

We may suspend, disable or terminate your access to or use of the Service at any time if (1) you have violated or breached any provision of these Terms (or have acted in a manner which shows that you do not intend to, or are unable to comply with the provisions of these Terms), (2) we believe it is required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful); or (3) we provide notice to you. If your account is terminated, you may not later re-enroll in the Service.

Accounts that remain inactive for more than 6 months may be subject to automatic cancellation. Once your account is cancelled (whether by you or us), you will no longer be able to access your account. We will not be liable to you or to any third party for the suspension or termination of your account or your access or use of the Service. Once your account is terminated, you understand and acknowledge that we will have no further obligation to provide the Service to you or access to any of your account information.

Additional Program Terms

We reserve the right to suspend or terminate your account at any time for any reason including inactivity or violation our Terms & Conditions, you have more than one (1) Munchie Mob Account, or that the use of your Munchie Mob Account is unauthorized, deceptive, fraudulent or otherwise unlawful or harmful. We may, in our sole discretion, suspend, cancel, or combine Loyalty Accounts that appear to be duplicative, and may refuse to allow you to re-enroll in the Program.

We have the right at any time, with or without giving you prior notice, to:

• end or cancel the Munchie Mob Program and/or any specific Reward;
• change any Reward, Offer, Bonus or other Program benefit we offer;
• change the requirements for earning a particular Reward;
• change the time you have in which to earn a particular Reward; and/or
• change any other feature of the Munchie Mob Program.

If we end the Munchie Mob Program, Rewards, Offers and Coin you have earned but not used will automatically expire.

No Warranties: THE PROGRAM, THE CONTENT, AND THE LOYALTY PROGRAMS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND WE AND OUR RELATED ENTITIES, FRANCHISEES, SERVICE PROVIDERS AND OUR AND THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS (COLLECTIVELY, THE “CHEBA HUT PARTIES”) HEREBY EXPRESSLY DISCLAIM ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, CHEBA HUT PARTIES DO NOT REPRESENT OR WARRANT THAT THE PROGRAM OR CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU ACKNOWLEDGE, BY YOUR USE OF THE PROGRAM, THAT YOUR USE IS AT YOUR SOLE RISK.

Limitations of Liability: IN NO EVENT SHALL ANY OF THE CHEBA HUT PARTIES BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES (DIRECT OR INDIRECT) WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM (INCLUDING ITS MODIFICATION OR TERMINATION), THE CONTENT, THE MUNCHIE MOB PROGRAM, OR THESE TERMS OF USE, WHETHER OR NOT WE MAY HAVE BEEN ADVISED THAT ANY SUCH DAMAGES MIGHT OR COULD OCCUR AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW. IF YOU PROVE THAT CHEBA HUT HAS IMPROPERLY DENIED YOU ANY REWARD, THEN YOUR SOLE AND EXCLUSIVE REMEDY UNDER SUCH CIRCUMSTANCES WILL BE TO RECEIVE THE EQUIVALENT REWARD. PARTICIPANTS IRREVOCABLY WAIVE ANY RIGHT TO SEEK INJUNCTIVE OR EQUITABLE RELIEF.

BY PARTICIPATING IN THE PROGRAM, YOU AGREE THAT ANY LEGAL, EQUITABLE OR OTHER CLAIM OR CAUSE OF ACTION ARISING IN WHOLE OR IN PART OUT OF OR OTHERWISE RELATED TO THE PROGRAM MUST BE NOTICED WITHIN ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE CLAIM OR ACTION IS BASED. YOU ACKNOWLEDGE AND AGREE THAT THIS ONE (1)-YEAR CONTRACTUAL LIMITATIONS PERIOD IS NOT SUBJECT TO TOLLING AND MAY BE SHORTER THAN THE DEFAULT STATUTE OF LIMITATIONS THAT WOULD OTHERWISE APPLY. AFTER SUCH ONE (1)-YEAR PERIOD, THE AFFECTED CLAIM OR CAUSE OF ACTION WILL BE DEEMED TIME BARRED AND WAIVED, AND THE ACT, EVENT, CONDITION OR OMISSION UPON WHICH THE AFFECTED CLAIM OR ACTION IS BASED SHALL BE DEEMED INCONTESTABLE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Electronic Communications: When you visit the Program or send emails or SMS messages to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email, SMS , push notification or by posting notices within your Munchie Mob account. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions.

International Users: The Program is controlled, operated, and administered by us from offices within the United States and is intended solely for use and access by persons residing in the United States, its territories and possessions. We make no representation regarding use of the Program outside of the United States. You may not use the Program or export any portion of it in violation of U.S. export laws and regulations. If you access the Program from locations outside of the United States, you are responsible for compliance with all local laws.

Governing Law/Venue: The Program is governed by and subject to the laws of the State of Colorado, U.S.A., and, where applicable, U.S. federal law, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction and venue of the courts located in Colorado, U.S.A., for any disputes arising out of these Terms and Conditions, the Program, or the Program. Notwithstanding this provision, you agree that we may apply for injunctive or other equitable relief in any court of competent jurisdiction.

Indemnification: YOU AGREE TO DEFEND, INDEMNIFY AND HOLD ALL OF THE CHEBA HUT PARTIES HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, COSTS AND EXPENSES, INCLUDING ATTORNEYS’ FEES, ARISING FROM OR RELATED TO (I) YOUR USE OF THE PROGRAM; AND/OR (II) YOUR BREACH OF ANY OF THE PROVISIONS OF THE TERMS AND CONDITIONS.

Privacy: Please review our Privacy Policy (the “Privacy Policy”), which is incorporated herein and also governs your use of the Program, to understand our privacy practices.

General Provisions: All or any of our rights and obligations hereunder may be assigned to a subsequent owner or operator of the Program in a merger, acquisition or sale of all or substantially all of our assets. If, for any reason, a court of competent jurisdiction determines any provision of these Terms and Conditions or any portion thereof to be unenforceable, such provision will be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms and Conditions will continue in full force and effect. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches.

Contact Us

Please feel free to contact us with any comments, questions or suggestions you might have regarding the information described related to Cheba Hut’s Munchie Mob.